Get in touch with us if you are looking for a specific glaze colour/texture!
Shipping Policy
Shipping Locations:
We currently ship exclusively across India. Please ensure your delivery address is within the country.
Shipping Timeframes:
- Orders are processed within 2-3 business days after payment confirmation.
- Delivery typically takes 5-10 business days, depending on your location.
- Delivery times may vary due to unforeseen circumstances such as weather conditions or courier service delays.
Shipping Charges:
- Shipping fees are calculated based on the weight of your order and your location. The final shipping cost will be displayed at checkout before you complete your purchase.
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Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order through the provided link.
Packaging:
We take utmost care in packaging your glazes to ensure they arrive safely. All products are securely packed to prevent any damage during transit.
No Returns on Opened Products:
Due to the nature of our products, we do not accept returns once the packet has been opened. We recommend inspecting the product upon delivery and contacting us immediately if you receive a damaged or incorrect item.
Damaged or Incorrect Items:
If your order arrives damaged or if you receive the wrong product, please contact us within 48 hours of delivery. Provide us with your order number and clear photographs of the damaged or incorrect item. We will arrange for a replacement or refund at our discretion.
Customer Support:
For any questions or concerns regarding your order, please reach out to our customer support team at [Insert Contact Email/Phone Number].
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